1. Acceptance of Terms
By visiting, using, or purchasing from Supreme-Hoodie.com (“we,” “us,” “our”), you agree to be bound by these Terms & Conditions (“Terms”) and our Privacy Policy. If you do not agree, do not use the site.
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. If you use the site on behalf of an organization, you represent you have authority to bind that organization to these Terms.
3. Accounts & Security
- You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
- Notify us immediately of any unauthorized use or security breach.
- We may suspend or terminate accounts for suspected fraud, abuse, or violation of these Terms.
4. Product Authenticity
We specialize in authentic Supreme-branded apparel. Each listing undergoes verification that may include tag and season checks, materials inspection, stitching and construction review, and measurement logging. If an item cannot be verified, it will not be offered for sale.
Unless expressly stated otherwise, all items are sold as authentic, pre-verified goods. Any factory variations, seasonal differences, or minor deviations typical of the brand’s production are disclosed to the extent reasonably known at the time of listing.
5. Orders, Pricing & Availability
- Placing an item in your cart does not reserve it. Your order is confirmed only after checkout is completed and you receive an order confirmation email.
- We reserve the right to refuse or cancel orders, limit quantities, and correct errors or inaccuracies (including after submission) without liability, with a full refund for any collected amounts where applicable.
- Product images and colors are for reference; actual colors may vary due to device settings and lighting.
6. Payments
- We accept major credit/debit cards and select digital payment methods as displayed at checkout (e.g., Visa, Mastercard, PayPal).
- By submitting payment, you represent that you are authorized to use the selected method and that billing information is accurate.
- All transactions are processed in USD unless stated otherwise. Your bank or payment provider may charge additional fees or conversion costs.
7. Shipping & Delivery
- Shipping options, costs, and estimated timelines are presented at checkout and in our Shipping Information page.
- Delivery estimates are not guarantees and may be affected by carrier delays, customs processing, weather, or other factors beyond our control.
- For international orders, customs clearance procedures may cause delays and may require additional documentation from you.
8. Returns & Refunds
- We accept returns of unworn items in original condition with all materials intact within the timeframe stated in our Refund & Returns Policy.
- Items returned with signs of wear, missing components, or outside the stated window may be denied or subject to a restocking fee.
- If we identify a material listing error or missed defect, we will prioritize a resolution as outlined in our policy.
For full details, see our Refund & Returns Policy.
9. Risk of Loss & Title
Title and risk of loss pass to you upon our transfer of the item to the carrier. If a package is lost or damaged in transit, please contact the carrier and our support team for assistance.
10. Taxes & Duties
Prices shown may exclude applicable sales tax, VAT, GST, customs duties, and import fees. You are responsible for any such taxes and duties unless we explicitly collect them at checkout.
11. Prohibited Uses
- Using the site for unlawful purposes, violating any laws or regulations.
- Interfering with or attempting to compromise site security or integrity.
- Engaging in scraping, data mining, or automated access not expressly permitted.
- Impersonating others or misrepresenting your affiliation with any person or entity.
12. Intellectual Property
All content on this site, including text, graphics, logos, images, and software, is owned by or licensed to Supreme-Hoodie.com and protected by applicable intellectual property laws.
Supreme is a trademark of Supreme New York. Supreme-Hoodie.com is not affiliated with, endorsed by, or sponsored by Supreme New York or any of its subsidiaries or affiliates.
13. Disclaimers
To the fullest extent permitted by law, the site and all products are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
14. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or use, arising out of or related to your use of the site or purchase of products, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms or your use of the site will not exceed the amount you paid for the product giving rise to the claim.
Some jurisdictions do not allow certain limitations; in such cases, the limitations will apply to the fullest extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless Supreme-Hoodie.com and its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, your misuse of the site, or your infringement of any rights of a third party.
16. Dispute Resolution & Arbitration
- Governing Law: These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.
- Arbitration: Except where prohibited by law, any dispute arising out of or relating to these Terms or your use of the site shall be resolved by binding arbitration administered by a recognized arbitration provider in Los Angeles County, California.
- Class Action Waiver: You agree to resolve disputes with us on an individual basis and waive any right to participate in a class action or class-wide arbitration.
- Injunctive Relief: Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect its rights pending arbitration.
Consumers in jurisdictions that do not permit mandatory arbitration or class action waivers retain any non-waivable rights under local law.
17. Termination
We may suspend or terminate your access to the site at any time, with or without cause or notice. Upon termination, the rights and obligations that by their nature should survive will remain in effect, including intellectual property rights, disclaimers, limitations of liability, and dispute resolution provisions.
18. Changes to Terms
We may update these Terms from time to time. Changes are effective upon posting to this page with an updated date. Your continued use of the site after changes take effect constitutes acceptance of the revised Terms.
19. Miscellaneous
- Severability: If any provision is found unenforceable, the remaining provisions will remain in full force and effect.
- Entire Agreement: These Terms, along with any policies referenced herein, constitute the entire agreement between you and us.
- Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Force Majeure: We are not liable for delays or failures due to events beyond our reasonable control.
- Headings: Headings are for convenience only and do not affect interpretation.
20. Contact
Supreme Hoodie742 Fashion District Boulevard, Suite 105
Los Angeles, CA 90015, USA
Email: [email protected]
For shipping details, see our Shipping Information. For returns, see our Refund & Returns Policy. For privacy matters, see our Privacy Policy.